KK raised issue £5 G/m thinks is 10% of commercial charge - Ian thinks that would make us uncompetitively priced.  CSC pointed out that £50 G/m is what's being charged by some of the competitors whose prices she posted to the forum (eg Corpex).

A/P 4/1: All say individually whether prices ok.  To do by Weds 9-Feb

IR brought to attention revised CF prices.

Local discussion think should offer PERL as most competition do.

Uptime - some competitors measured in any 20 minute (sneaky way of coping with server outages)

Discussion on Access database backups - put information on backups in the instructions.

A/P 4/2: - List current customers. CSC/KK

A/P 4/3: - Send Ian info on web front ends for email CSC

Website - holding page and enquiry number?  Online registration? Opening offers??  

Ecommerce.  Package styles from templates up to point and click Able Commerce?

KK suggested Drumbeat as future offering - linked to ASP selling.

Review of Current Action Points:

	CSC	Created	17-Jan-00	By:	CSC	Due:	23-Jan-00
	Description	A/P: CC to type up EN toc for discussion.	Done	07/02/00
		By: CSC
	Detailed 	http://www.easydial.co.uk/support/termsandconditions.shtml
	Info:	
		On forums.
	CSC	Created	24-Jan-00	By:	CSC	Due:	07-Feb-00
	Description	A/P 2/6 - Card not present handling.  CSC to check out.	Closed as duplicate.	07/02/00
		By: CSC
	DC	Created	31-Jan-00	By:	CSC	Due:	07-Feb-00
	Description	A/P 3/2 DC to send paper copy of builds	Closed as duplicate.	07/02/00
		By: CSC
	Both	Created	24-Jan-00	By:	CSC	Due:	07-Feb-00
	Description	A/P 2/2 -  Research ecommerce packages/templates - 
		CSC/RR  ?Ads package?
	Detailed 	DC sent fax.
	Info:	
		15% of every bureau transaction to the company.  Concern about hidden charges in the package.

		Able Commerce advertising for European reslers, have to buy upfront 5 store front licences.  So could 
		offer storefronts on a town (regional basis looks good).  Looking at Govan, with small ecommerce 
		package and their own shop fronts.

		KK asked how complciated.
	DC	Created	24-Jan-00	By:	CSC	Due:	31-Jan-00
	Description	A/P 2/5 - DC to send Russell build document..
	Detailed 	7-Feb: Sending now!!
	Info:
	DC	Created	07-Feb-00	By:	CSC	Due:	14-Feb-00
	Description	A/P 2/4 - Investigate certification as verisign/BT/Which etc?
	Detailed 	7-Feb: Make requirement for ecommerce.
	Info:	
		DC to produce supplementary document with prices.
	DC	Created	31-Jan-00	By:	CSC	Due:
	Description	A/P 3/6 DC to start discussion on forums re copyright and 
		legal position also wrt to adult content..
	Detailed 	7-Feb: Anything to add to terms and conditions DC posted draft.
	Info:	
		No adult content - professional site..

		May change mind later, may for XXXHost..
	IR	Created	24-Jan-00	By:	CSC	Due:	31-Jan-00
	Description	IR to put range of services, plan types - cf fax into 
		spreadsheet and analyse for breakpoints - 50% bronze, 
		when cheaper to go to next plan.
	Detailed 	7-Feb: Started, spreadsheet pending.  Issue getting complicated?  New action from meeting 4 to review 
	Info:
	IR	Created	24-Jan-00	By:	CSC	Due:	07-Feb-00
	Description	A/P 2/9 - IR to do logo and letterhead/graphics comp slips, 
		a4 letterheads, businesscards, a4 folders..
	Detailed 	7-Feb: Pending phone numbers etc
	Info:	
		IR suggested model on Easynet flyers!!
	KK	Created	24-Jan-00	By:	CSC	Due:	07-Feb-00
	Description	A/P 2/11 - KK to investigate DNS parking service
	Detailed 	7-Feb: Previously discussed Nominet registration as Xhost alternatively, could resell someone else…  
	Info:	£7:50 vs the £5:00 Nominet would cost.  Use company CSC found.

		Experiment with parking Hazelbanks ids with them.

		IR says charge 10, KK says 15!!

		Web & mail forwarding £10 a year?  Russell to put in forum and seek agreement.
	KK	Created	31-Jan-00	By:	CSC	Due:
	Description	A/P 3/4 KK to review email services.  rethought email 
		situation re not offering incoming mail.  Think should do.
	Detailed 	7-Feb: Agree it is a good idea.  ?Pricing?  Needs to be added to IRs document.  IR suggesting numbers 
	Info:	included in cost of plan, more at additional costs.
	KK	Created	24-Jan-00	By:	CSC	Due:	07-Feb-00
	Description	A/P 2/3 - KK - to look at reseller accounts..
	Detailed 	7-Feb: Can do work and give sales force a percentage.  We want to do the other where they're like 
	Info:	agents.

		Resellers customers can never contact us directly (think never should have words for in case of 
		bankrupcy, wish to transfer to us).

		Decision: Offer resellers.
		Decision: Reseller account has to be at least the same level as they sell on.

		Working on control panel to allow resellers to set up services themselves.  May lead to levels of 
		resellers?  Can evolve.
	KK	Created	17-Jan-00	By:	CSC	Due:	23-Jan-00
	Description	A/P: RC - Work out costs for lines and DNS registration. 
		put in Xhost directory on Ealing
	Detailed 	24-jan-00:  xhost.co.uk ordered with ip 195.40.15.100 and MX to ealing mail server.  Netbenefit now 
	Info:	charge 65GBP+VAT for domains which means we should charge 85-90+VAT...  Initial line cost estimates 
		made (see shared file area on ealing).

		7-Feb: C/F
	KK	Created	17-Jan-00	By:	CSC	Due:	07-Feb-00
	Description	A/P: RC to form, IR and RC as directors
	NL	Created	31-Jan-00	By:	CSC	Due:	07-Feb-00
	Description	A/P 3/1 NL to provide paper procedures
	NL	Created	07-Feb-00	By:	CSC	Due:	14-Feb-00
	Description	A/P: NL investigating Customer Ids - use email address.


2/5 - Decision customers to have account IDs.  use email address.

NL taking as worked for marketing company for six weeks. so joining Russell on AP 2/8  _Trademark_

CSC pointed out Corpex.

Ecommerce - Able Commerce, resellers.  Pay upfront.  Miva.

Web Board 3.5 (not latest but good enough to go for).
Agreed - Web Board 3.5 onto XHost box (Ealing).  John posting software.

A/P 4/4: IR, JMF, DC.  Ship box.  Freelander or Volvo..  Next week or so?

A/P 4/5: Everyone to check the forums at least once a day (or night ;) ).

Discuss schedules in a few days and post it to forums.