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WebBoard Version 4.0
WebBoard is a Web Conferencing / Collaboration Tool produced by O'Reilly & Associates. Version 4.0 includes Microsoft’s database technology (MSDE). The MSDE database holds up to two gigabytes of data, eliminating the need for upsizing. For those who prefer to use Microsoft SQL Server version 6.5 or 7.0, WebBoard provides tools for seamless integration with a SQL Server database.
  • WebBoard can be run on several computers to provide uninterrupted operation in the event of a system problem or to distribute the load on a busy site.
  • Sites that use large graphic images can now serve graphics from an external server, taking some of the load off WebBoard.
  • WebBoard is faster. A new architecture means performance will be increased in nearly all areas.
  • WebBoard’s built-in web server supports all WebBoard features, including all three security modes, file attachments, and the JavaScript used for chat and administration wizards. To tie into existing user databases for authentication, to use WebBoard behind a firewall, or to support SSL, an external server can be added as a gateway to WebBoard’s built-in server.
WebBoard is easy to use and manage, and can be used through a browser, email program, or newsreader. WebBoard 'forums' or 'boards' can be used for holding virtual office hours, providing information and support to customers, or promoting discussion for a new product in development. Each board or forum can contain unlimited 'conferences' (discussion topics and the messages and attachments related to them).

Customer Service/Technical Support
WebBoard is frequently used to provide online customer service or technical support. Conferences are set up for specific product activities. Customers can then post a question. Other participants can answers or comment from their own experience, or a staff member can provide an official answer.

The WebBoard Administrator may choose to moderate some of these conferences to ensure that solutions are proper. Once a solution is posted, it’s available to other users who may have similar questions. WebBoard’s message searching functions allow information on a given topic, posted by a specific user, on a specific date to be located very quickly.

Project Collaboration
As business have become more flexible in reacting to changing market-places and the increasing pace of technological advancements, they rely more heavily on electronic communication, such as email, file transfers, voicemail, pagers and faxes share and track information. WebBoard’s ability to store information by topic and attach files makes it an excellent choice for team members collaborating on the same project. The entire thread of a project’s history, related communications, discussions and decisions can be kept in a conference for all team members to access, add to, or review.

Information Management
Having too much information can be useless or even counterproductive. WebBoard helps web administrators manage user-generated content so that it is readily available and logically organized. It allows them to alert those who most need to read a message by posting it to their attention. Users can isolate message requiring their immediate attention, or restrict their view to new messages only.

Online Brainstorming
WebBoard makes it easy for team members to hold brainstorming sessions, even when separated by time and distance. The fundamental idea behind brainstorming is never to discard ideas, but share them all. In the traditional brainstorming model, each idea may be the seed of the final, creative solution. WebBoard keeps conference postings until the administrator removes them or they reach a defined expiration date. Participants in a WebBoard brainstorming session can refer to earlier comments, previous ideas, and the entire flow of the conversation throughout its lifetime.

Virtual Meetings
Team members and workgroups are familiar with the often-impossible task of coordinating schedules for meetings to review and discuss time-critical information. And, scheduling meetings with multiple participants from far-flung locations can often be more time consuming than the meetings themselves. However, WebBoard provides an effective alternative by allowing a meeting place without regard to time or location.

  Costs

WebBoard 4.0 Conferencing
£50.00 Setup, £20.00 Per Month

 
Links

Demonstration

Supplier Website

Sign up for WebBoard 4.0

 
Reviews/Recommendations

"WebBoard 4.0's rich feature set allows you to design and implement just about any type of Web conferencing application, from a simple message board for site visitors to a virtual office for telecommuters or a technical support area on a commercial Web
-- PC World

"If you are thinking about deploying a Web forum and chat server for your intranet or Internet site, I would recommend WebBoard 4.0."
-- InfoWorld

WebBoard 4.0 "a great tool for enabling collaboration and chat." Writer Kevin Reichard calls the new customization tools "impressive"
-- Internet.com